What exactly gets backed up?
Everything Shopify allows anyone to export: products, variants, images, inventory, collections, themes and theme code, pages, blogs, navigation, redirects, discounts, customers and order history. A few things no backup provider can take — like Shopify's own payment records and customer passwords — and we list those for you in plain language before you sign, not in fine print after.
Can customers really buy from the Lifeboat?
Yes. The Lifeboat carries your live catalogue with a working cart and checkout. Orders are confirmed on the spot and settled by invoice, or by card where you've chosen a standby payment facility — and every outage order is imported into your real store when Shopify comes back.
Where does my data live?
In Australia, encrypted, on storage that physically refuses deletion until its retention period ends — with an independent second copy. Privacy handling follows the Australian Privacy Principles.